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Elders Insurance Ballarat

Elders Insurance Ballarat

4.7(12 reviews)See reviews ↓·Ballarat

About the company

Elders Insurance Ballarat is a locally based agency trading as Elders Insurance Ballarat under Molan Corporation Pty Ltd, The Trustee for The Moan Family Trust. Shane Hooper started the business in 1991 and has been involved in the insurance industry since 1988. Tom Molan brings 25 years of education and small business experience in Ballarat.

The agency supports community initiatives through sponsorships, volunteering, and participation in local events. It offers business insurance, farm insurance, personal insurance, commercial motor & fleet insurance, and landlord insurance. Elders Insurance has a network of more than 200 local agents and is backed by over 100 years of experience.

What customers say

Based on genuine customer reviews

Elders Insurance Ballarat draws consistent praise from clients who value the helpfulness of its local team. Customers describe staff as approachable and willing to assist with whatever is required, with one noting that nothing seems too difficult. The responsiveness of the office is a recurring theme, with reviewers highlighting that service remains dependable each time they make contact. The Ballarat Central branch handles insurance enquiries for individuals and businesses, and the feedback suggests a practical, no-fuss approach to policy needs. Customers in several reviews describe the experience as straightforward and stress-free, pointing to clear explanations and a willingness to answer questions.

The local knowledge of the team comes through in how they engage with clients, and the personal touch is repeatedly mentioned as a strength. Reviewers appreciate being able to speak with someone who understands their situation and can provide guidance without unnecessary complication. The overall sentiment reflects satisfaction with both the advice offered and the ongoing support provided. Clients note that the team is friendly and efficient, making the process of arranging cover feel manageable. The consistent theme across feedback is a reliable, community-focused service that meets expectations.

Reviews

Reviews are taken from publicly available sources.

GG
gurchainpreet gill9 August 2024

Bad experience with operators

GI
Greg Ippolito15 March 2024

Great service,everytime I ring, would highly recommend to anyone.

AP
Asif Paul1 March 2023
DB
Dale Butterfield20 December 2022

very helpful local staff, nothing too hard.

L
lorrinda8904 February 2021
SS
Steven Smiley22 January 2021

Good to deal with

AA
Anne Alexander15 December 2020

Insurance agencies in Ballarat compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 3 businesses in this category in Ballarat are compared.

RankProviderRatingReviewsOpen Sat.
1Elders Insurance Ballarat (this page)★ 4,712No
2Elders Insurance Goldfields Victoria★ 5,01No
3Gallagher Insurance, Risk Management & Consulting★ 3,73No
Contact
+61343135200eldersinsurance.com.au/ballarat214 Armstrong St S, Ballarat Central VIC 3350
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed