CMS Insurance Services

CMS Insurance Services Pty Ltd is the legal entity, trading as CMS Insurance Services. The business was formerly known as Redfern Coles General Insurance Services. The team has been serving clients in Canberra, the Monaro and Snowy Mountains regions for over 30 years. CMS Insurance Services provides insurance solutions to clients throughout Canberra, the Monaro and Snowy Mountains regions. The team includes mobile insurance professionals who make weekly visits throughout the CMS territory. CMS Insurance Services are fully accredited General Insurance Advisers.

The business subscribes to and is bound by the Insurance Brokers Code of Practice. The business has specialists in all areas of commercial insurance including Business, Construction, Farm, Liability, Professional Risks, Motor Fleet and Earthmoving, as well as Workers Compensation. CMS Insurance Services provides advice on a range of general insurance products including home and contents, residential strata, personal motor vehicle, caravan and trailer, boat, business, business insurance for professionals, commercial motor vehicle, trade, construction, farm, workers compensation, and not for profit organisations insurance.

Insurance services and policy advice form the core of the work described by those who have dealt with this Canberra agency. Damian von Demleux, the director, is singled out for his professional manner, for taking the time to understand individual circumstances and for suggesting a policy that suited the client's needs. Reviewers frequently point to his pleasant approach across all communications. Product knowledge is a theme that comes up often, with customers noting the depth of understanding shown when policies are discussed. The service is described as quick, and the staff are characterised as friendly, which together create a straightforward experience for those arranging cover.

As an insurance wholesaler, the business is credited with handling enquiries efficiently and providing responsive assistance. The consistency of the feedback suggests that clients value both the technical advice and the personal touch, particularly when a policy needs to be matched to a specific situation. Those who have used the service describe the process of obtaining and discussing insurance as well handled from start to finish, with the director's involvement cited as a reason the experience felt considered rather than rushed.