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Austbrokers Comsure

Austbrokers Comsure

4.8(74 reviews)See reviews ↓·Brisbane

About the company

Austbrokers Comsure is an insurance brokerage formed in 2020 through the merger of three south-east Queensland-based brokerages: Comsure, Bestmark and Citycover. In July 2022, the brokerage welcomed WRI. The merged brokerages have a history of providing insurance services for over 40 years.

Austbrokers Comsure operates under the legal entity Citycover (Aust) Pty Ltd and holds Australian Financial Services Licence (AFSL) 241087. The brokerage has 3 office locations. It provides tailored insurance programs, professional advice and risk management solutions. Austbrokers Comsure offers business insurance, personal insurance, and motor dealers insurance. It is associated with Master Electricians Australia and the Master Plumbers’ Association of Queensland.

What customers say

Based on genuine customer reviews

Austbrokers Comsure's reviewers describe vehicle insurance alongside broader business cover for vehicles, warehouses and public liability. Marine is named for arranging cover for a specific vehicle, and Karen Trimboli is credited with responsiveness and knowledge when comparing policy options. Brendan is named for managing renewals across several policies for the same client over consecutive years. Nicki Normand is separately credited with completing a business's combined vehicle, warehouse and public liability cover efficiently.

Austbrokers Comsure — Customer photo

Reviews

Reviews are taken from publicly available sources.

AS
Andrew Salib6 August 2026

I couldn't be happier with the service I received from Karen Trimboli. She went above and beyond to find me the best policy at the best possible price. Karen was professional, knowledgeable, responsive, and made the whole process easy from start to finish. I highly recommend Karen to anyone looking for exceptional service and someone who genuinely has your best interests at heart. Thank you again, Karen!

TC
Tom Cobcroft24 July 2026

I've been a long-term client of Austbrokers Comsure - because of their personalised approach, detailed service offering, friendly and local feel, and responsiveness when things go wrong. I can't speak more highly of the team there, and would recommend to anyone looking for insurance brokerage to really highly consider Austbrokers Comsure. 5 stars!

MR
Margaret Randall19 June 2026

Kye Branwood from Austbrokers comsure is my insurance adviser for a number of policies and for all the time I have know her she has been outstanding in her field. Kye is always professional, obliging, knowledgeable and has excellent communication skills.

BH
Bianca Harbrow25 May 2026

I am writing to highly recommend Austbrokers Comsure. You have provided us with fabulous, efficient, and professional service, ensuring our business insurance for our vehicles, warehouse, and public liability is always in place. Thank you again for completing everything so efficiently; it is a pleasure working with Nicki Normand and the team.

P(
Pammyatthebeach (pammyatthebeach)19 April 2026

We were recommended to Austbrokers Comsure by a family member....our contact Brendan has been amazing to deal with. He is extremely courteous, efficient and reliable - so far he has saved us thousands in renewal premiums over 3 policies and the quality of the policy benefits were far better than we were previously getting. As each renewal arrives I will continue to work with Brendan to investigate the best policy for our needs. I highly recommend Austbrokers Comsure to anyone seeking superior service and value in their insurance policies.

CD
Chantel Dale15 April 2026

Saga is very thorough with her work, always contactable when required. Great help and very efficient. Highly recommend.

DF
David Foster20 March 2026

Very bad at following through with insurance companies. Wait for progress for a week or more then follow up with last call to find out nothing has happened and magically happens within a couple of hours. Have to ring multiple times every time to get them to move forward, was without my car for month and a half. About a month longer than necessary. I wouldn’t use these guys again not sure if other brokers are better but I wouldn’t dick around a stranger this much let alone a client.

Insurance brokers in Brisbane compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Brisbane are compared.

RankProviderRatingReviewsOpen Sat.
1OneSure Insurance Services★ 5,0197No
2Priority Insurance Brokers★ 5,0116No
3Strata Insurance Solutions★ 5,0101No
4Paragon Insurance Broking★ 5,074No
5Ausure CPR Insurance Brokers★ 5,04No
9Austbrokers Comsure (this page)★ 4,874No
Contact
+611800122194www.abcomsure.com.au9/200 Creek St, Brisbane City QLD 4000
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed